Why Does ODHR not offer a placement guarantee?
ODHR Recruitment campaigns are different to the “traditional recruitment agent” in almost every conceivable way. One of the biggest ways is that we do not offer any placement guarantee. To discover why this is and how this might actually be a benefit to your business, we sat down with ODHR recruitment manager Stephanie Joseph to get her take.
Please see below for a full transcript of this video
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Transcript
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Okay.
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So there’s a charge for obviously On Demand HR
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charges, a fee for service, for our recruitment campaigning,
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but there’s obviously no placement guarantee.
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So if a client came to you and said can I hire you
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for a placement fee or can you provide a placement fee
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or placement guarantee, what would you say to them?
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It is just not something that we offer.
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Primarily the reason for that is that the client still has final decision
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making authority around shortlisting of candidates
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or selection of the final candidate.
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And ultimately, the business has to own their mistake.
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If you do decide to offer it
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to the wrong person, we can provide you all of the guidance
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that we possibly can, and you may still make a decision that we don’t agree with.
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This can happen.
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It’s even happened to On Demand HR we’ve made mistakes in our own
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internal recruitment and picked the wrong person.
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Ultimately, you can only make an assessment based on
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the interview process and the references that we will help you do.
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It doesn’t always give you the full picture of the person’s capabilities,
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but if you even if you think about the traditional recruitment
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model, there’s still a 10 to 20% placement fee there.
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Even if you make the wrong decision, you’re still ahead in terms
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of your expenses.
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If they have to run another recruitment campaign for you
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and your possibly still going to be significantly lower,
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we also continue to work on the campaign for you until you find the right person.
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So the only additional cost there would be new advertisements
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if you don’t happen to contract this and three of those recruitment campaigns,
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we just don’t guarantee the longevity of the hire.
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Yeah, look what I think what I hear,
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the thought that was going through my mind as we were talking, there
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is that this hefty placement, fee 10 to 20% of
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whatever of OTE by the way, is not even on the base
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salary is almost like a disincentive
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for the business to make a decision.
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So if you’re running a recruitment campaign, you’re using a traditional
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recruitment agent to go out there and look for candidates for you.
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I think that’s going to potentially significantly increase
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the expectations that you have around that candidate in terms of fitting
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with your set criteria.
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And it’s almost like a disincentive to make a decision
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because the cost to make that decision is so high.
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And one of the challenges that with this model
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that’s going to be in context of the current candidates market is
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you cannot afford to look for a unicorn.
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You cannot afford to not make a decision in a market
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of 3.5% unemployment.
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You need to be able to make quick decisions in order to secure talent
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and you’ve got to be willing to some degree
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to take a little bit of a risk
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that you might get it wrong because the cost of delaying the decision
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is going to mean that you’re understaffed and you’re going to have to make
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other sacrifices in the in the business, which is going to be more
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than making a wrong decision, in some cases, the opportunity cost.
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So the bar is a little bit too high there.