ODHR WR Review – Behind The Scenes & Deliverables

Once we have collected all the relevant information from the Client through the Kickoff meeting & spreadsheets, from a clients perspective their hard work is done and On Demand HR’s is just beginning. We asked senior WR Consultant, Jason Norrie what he does with this information and what is ultimately delivered as part of the Workplace Relations Review.

Please see below for a full transcript of this video

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Transcript

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So now let’s fast forward a little bit.

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So we’ve had a kickoff meeting.

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We filled out our spreadsheets, we collected all the relevant

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information from the business, from a clients perspective.

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From here, I think most of their hard work is done

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by collating this data and providing this information to us.

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And from an On Demand

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HR perspective, our hard work behind the scenes is really just starting.

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So what do you do with all of this information?

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Well, as I said, I use the spreadsheet to help benchmark all the wages

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against the awards, making sure that there’s no risks in that sector of wages.

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I map out what type of contract does that employee should get,

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and then I get into drafting the contracts that correspond to the different

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streams of employment for

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the employers.

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For our clients,

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we draft the full time, part time, casual contracts, as you

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would be aware of that we break those down even further into awards

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or streams or topics, types of employees

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so that it’s easier to have a set of document to work with

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when we after we finish with the contracts,

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we also do the policies and procedures and any additional documents

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that a person the business may need from health questionnaires.

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The employee detail forms

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that transfer cover letters and things like that that we produce

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from time to time.

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Basically, anything that a business would need for onboarding.

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That’s what we deal with in the Workplace Relations Review.

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If a client takes up an ongoing support

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package with us, well, yes, we’ve given you all these documents,

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but that support process is to help us well, is to allow us to help

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you with the documents

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other than

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just giving you contract templates.

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We then go even further

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into itemizing these contracts, inserting employees names and details

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and figures to basically give you a completed document for you to review.

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If the client likes that, then we go into an implementation

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stage with the employee.

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One of our best tools that a lot of our clients

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like at the moment is our electronic onboarding process where I can put

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employee detail form tax super

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contracts and handbooks onto a digital platform

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that the employees to review them to sign for, then

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to give it to the employer to sign and then to be ready for download

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for applicable parties or even sent to payroll directly

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for them to load into their systems.

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And that’s a tool.

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It has taken a lot of time

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off the client’s

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hands and put it into our system so that we can

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well, they can better spend their time on managing the business

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instead of being stuck down in admin work, which is what we can take care of.

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Question without notice how do you want to give me an example?

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One of the one of the things that I think is important to understand is around

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your comments about the employee streams.

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So do you want to maybe pick

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a type of business and give the viewers an example around some of the typical

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or common employee streams that you’re producing contracts?

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Because there’s a little bit of different way of doing it

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than simply producing or thinking about producing an employment contract

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every single employee that we have even though that’s end result.

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Why do we put it into streams and why does this make it easier?

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And give us an example.

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Yeah well, different segments of employees have different entitlements.

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Your frontline workers

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are usually paid on an hourly basis.

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Long term employees managers are paid on a salary basis.

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So first and foremost is the renumeration clause is different.

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Employees can be entitled to cars, they can have phone packages

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and things like that.

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So I draft these specific clauses around those arrangements.

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But one of the other big break ups is that different

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awards have different termination clauses.

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They have annualised salary arrangements built into them.

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So I’ve got set clauses that deal

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with different circumstances within an award.

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Let’s just go back to the IT industry.

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An IT professional

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who doesn’t have a degree qualification is not covered by in

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a IT business that is not covered by the professional employees award.

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If I drafted one contract to just suit that business alone, you’ve got

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in professional employees award a one month termination

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period notice whereas in miscellaneous Clerks or even award free

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we only have to

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be managed by the National Employment Standard Notice of 1 to 4 weeks.

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So you probationary clauses, different termination clauses are different

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just because of the person single attribute of having a degree

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in an IT, science field.

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So so when I draft different streams, I’m putting that context into place.

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Is there award quirks?

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Is it a personal quirk or is it a business obligation

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that that class of worker has a different set of contracts

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to what a different class of worker needs.