FAQs Archive - Page 2 of 2

Q: What is not included in Essential Support?

The better question is what is not included in the Essential Support membership! The only things that are not included are larger ad hoc projects covered by On Demand HR Projects . This includes projects such as formal workplace investigations, tribunal representation and EBA Negotiations. The only other exclusion is On Demand HR Recruitment Campaigns which attract a fixed fee.

Q: Will I have to go through a call centre or automated phone systems to access support?

No way! We have heard this frustration from new members who were previously engaged with our competitors. On Demand HR can offer support in a number of ways: Email to a common advice email where we will allocate the best consultant to assist you based on the type of request Direct phone call or email to any of our experienced team of HR consultants Through our members portal to make a support request or via live chat No matter which way you choose to access support, you will not have to explain everything about your business in order to get simple support. We know our members and plan on keeping it that way.

What is not included in Essential Support?

Andrew Koleda2023-07-08T14:25:01+10:00June 30, 2023|Essential Support|

Will I have to go through a call centre or automated phone systems to access support?

Andrew Koleda2023-07-20T07:04:18+10:00June 30, 2023|Essential Support|

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What is not included in Essential Support?

Will I have to go through a call centre or automated phone systems to access support?

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