When it comes to managing your HR and workplace relations affairs a common question we get asked is, should you look to recruit an internal resource or have this function managed externally? We recently sat down with On Demand HR member Glyn Henman from Young Life Australia.

And we put this question to him Why in the first place did you choose to engage On Demand HR as an external HR provider versus looking at maybe recruiting your own person to do this? What were some of the things going on in your mind?

Well, I mean, to be fair, maybe two or three years ago, I did look at recruiting internally. But what I learned very quickly is HR is not HR . HR is a very broad field. And so when you’re recruiting internally especially for an organization our size, you can recruit one person, who may have a skill in

one area or one aspect of HR. And the value of coming to On Demand for mine was that it wasn’t just the particular skill area that we needed, that we felt like we had a gap in. It was the skill areas that came around those gaps, as well as hey well we can do this piece here.

Oh, we should pick up on that piece there. Let’s think about this. Like even just, you know our recruitment. You know, we’re just about to look at our job ads and all those other bits and pieces, because we want to try to recruit the best people.

Are our job ads meeting the need that we you know, we have for them? No? Well, let’s let’s have that conversation as well. So it’s not HR is not just this little piece of your business that you can just go.

One person will know it all. I don’t think that’s the way it works. And so having a multidisciplinary team, I think is really critical to helping you think through your issues.

Really appreciate that. And look. And again, it’s one thing I’ve got to be honest that I just realized probably about four or five years ago that really, unfortunately, I didn’t know everything. And I sort of tried to build a team around people who could cover a wide range of things.

And really among the 4 seniors we have it’s kind of that’s the design and the design is that, you know, if you have there’s not one person that looks after you. If you have this problem, we deploy this expert.

If we have that problem, we deploy that expert, you know, and try to, you know, give you common contact with someone, but at the same time deploying experts when we need them. So I really appreciate that, that what you’ve your experience has been consistent with what we’re trying to achieve as well.

So that’s been great to hear. Appreciate that.